Platform · Voice
Voice
Make and receive business calls directly from your application using an integrated softphone experience.
Users can work with their assigned business telephone number and access calling functionality through an on-screen dial pad without depending on a physical desk phone.
Calling
Business voice without depending on a physical desk phone.
- Make outbound calls
- Receive inbound calls
- Embedded softphone
- On-screen dial pad
- Click-to-call
Identity
Users can work with their assigned business telephone number.
- Individual business phone numbers
- User-specific extensions
- Call status integration
- Communication history integration
Future intelligence
The platform can support future AI-assisted call workflows.
- Context-aware communication
- Call history
- AI-assisted call workflows (future)
Capabilities
Everything Voice covers.
The complete set of voice capabilities the platform is specified to provide.
- Make outbound calls
- Receive inbound calls
- Embedded softphone
- On-screen dial pad
- Individual business phone numbers
- User-specific extensions
- Click-to-call
- Call status integration
- Communication history integration
- Future AI-assisted call workflows
Interactive demo
Embedded dial pad
This is the product experience the specification calls for: an on-screen dial pad rather than a physical desk phone. The demo below does not place a real call.