Platform
Voice, SMS, Email and Conversational AI — one intelligent interface.
InnoConverse is designed as an independent communication platform and reusable communication layer.
Voice
Make and receive calls using an integrated softphone and on-screen dial pad.
SMS
Send and receive SMS using an assigned business number.
Compose and manage email using the user's corporate identity.
Conversational AI
Understand, draft, summarize and recommend next actions.
User Identity
Business email, phone, extension, SMS identity, provider account, role and permissions.
Security and Control
Centralized identity, permissions, provider configuration, auditability and tenant isolation.
Communication Intelligence
Combine communication with business context to make conversations useful.
Unified API
Connect applications to the communication layer without hard-coding providers.
Communication modes
Human control where it matters.
Organizations decide which communications can be automated and which require human approval.
Manual
User writes and sends the message.
AI Assisted
AI prepares the message. The user reviews and approves it.
Automated
Approved workflows communicate automatically according to defined business rules.