Platform · SMS
SMS
Bring business texting directly into your application while maintaining the context of the customer, candidate, or transaction.
Two-way messaging
Send and receive SMS messages using an assigned business number.
- Send SMS directly from the application
- Receive candidate or customer replies
- Individual sender numbers
- Two-way messaging
- Message notifications
AI-assisted response
Prepare better channel-appropriate communication.
- Communication history
- AI-assisted response generation
- Automated follow-up workflows
- Context-aware responses
Provider-independent
Separate the business application from the messaging provider.
- Provider-independent messaging architecture
- Vitel Global initial implementation
- Future provider flexibility
Capabilities
Everything SMS covers.
The complete set of messaging capabilities the platform is specified to provide.
- Send SMS directly from the application
- Receive candidate or customer replies
- Individual sender numbers
- Two-way messaging
- Message notifications
- Communication history
- AI-assisted response generation
- Automated follow-up workflows
- Provider-independent messaging architecture