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Integrations · Microsoft 365

Microsoft 365

The email integration path named in the product navigation, giving each user their corporate email identity inside the application they already work in.

Email capabilities

Users work with their assigned corporate email identity rather than constantly switching to a separate email client.

  • Compose email
  • Send email
  • Receive replies
  • Maintain user-specific email identity
  • Attach documents
  • View conversation history
  • AI-assisted drafting
  • Follow-up reminders
  • Templates
  • Context-aware communications

Provider-independent by design

Email is reached through the same abstraction as voice and SMS. Changing or adding an email provider is a configuration concern for InnoConverse, not a rewrite of the business application.