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InnoConverse

Platform · Conversational AI

Conversational AI

An intelligent conversational layer between your applications, your users, and the people they communicate with.

Understand

Help users understand the conversation.

  • Summarize communication
  • Identify customer or candidate intent
  • Extract important information
  • Identify unanswered questions

Prepare

Help users prepare responses and next actions.

  • Generate email responses
  • Draft SMS messages
  • Generate channel-appropriate responses
  • Recommend follow-up actions
  • Assist with scheduling and follow-ups

Human control

Users remain in control.

  • Review AI-generated communication
  • Modify communication
  • Approve before sending
  • Manual, AI Assisted and Automated modes

AI Assistant

Chat with the communication context.

A conversational UI can sit on top of the communication history and connected business context.

Hi. I can summarize this conversation, draft a response, identify intent or suggest the next action.

Summarize the candidate's latest response.

Priya confirmed afternoon availability for the technical round and asked who will be conducting the meeting. Recommended next action: confirm the interviewer and send the calendar invite.